Frequently Asked Questions and Answers.


Why brass?

I like brass because it's a hard metal that allows for intricate detailing when sawing. Additionally, it's a good metal from an environmental and sustainability perspective.

Brass is an alloy of copper and zinc, making it naturally strong and durable. I find it important that my works can withstand everyday wear and don't get scratched easily.

However, that being said, I still want to emphasize the importance of taking care of your earrings, bookmarks, and candle holders. See them as unique pieces of art - I certainly do.

Can I buy your items in a physical store?

At the moment, my jewelry is only available here on my website. However, I am open to finding retailers and expanding my art to more locations.

I run a store, how do I become a retailer of your products?

How lovely that you're interested in selling my pieces! Get in touch with me through the form and tell me more!

How can I polish brass?

Brass, bronze, and other metals naturally oxidize over time. In every order,

I include a polishing cloth that you can use. Occasionally, I also use a mixture of lemon juice and baking soda to clean it by rubbing with an old toothbrush or similar tool.

Brass doesn't enjoy joining you in the shower or bath, so remember to take it off before.

Even though I use durable and robust materials, I want to emphasize the importance of taking good care of your jewelry and bookmarks, treating them as artworks.

If your piece has accidentally tarnished, and lemon juice doesn't help, you can rub off the surface with some steel wool. Note: avoid rubbing enamel paint with steel wool.

Can I order a custom design from you?

No, I do not take custom orders because each piece I create is considered a unique artwork.

I believe in letting my creativity flow freely and crafting jewelry that is authentic and from my quirky heart. Each piece is an individual exploration of artistry, and I prefer to let each work be a spontaneous reflection of my creative process. Thank you for your interest!

What happens if my package gets lost during delivery?

I really hope this doesn't happen! All my products are shipped with tracking, so I hope the product can be found. However, I hope you understand that I no longer have control over the package once it has been shipped. Unfortunately, I cannot give you a refund for items that go missing in transit. If this happens, I recommend filing a complaint with the shipping company.

Har du F-skattsedel?

Ja, det har jag.

Är dina smycken nickelfria?

Alla mina smycken, följer EU:s regler för nickelsäkerhet. Jag använder material som sterling silver och mässing, vilka är nickelfria. Själva hänget är guldplatinerad silver.

Do you have another question?

If you have any other questions not covered above, feel free to contact me. Or if you want to share something fun, that's great too. The easiest way is through this form; otherwise, you can find me on Instagram @piwabrass

Contact form